WatchGuard Dimension and Fireware XTM 11.8

WatchGuard is pleased to announce two major new software releases.

WatchGuard Dimension is a public and private cloud-ready network security visibility solution that provides reporting tools that instantly distill key issues and trends, speeding the ability to set meaningful security policies across the network. Available for download from the support center today, key features include:

  • Executive Dashboards provide a high-level view of network activity, and with just a click, users can drill all the way down to individual log data.
  • ThreatMap instantly shows by location where threats are coming from.
  • FireWatch filters traffic in a way that instantly brings your eye to the most critical information on active users and connections.
  • E-mail delivery of reports.
  • A single Executive Summary report that provides an overview of network traffic and security events.

Please read the Release Notes to get a deeper understanding of the new capabilities and options. An interactive demo is also available on the product page.

Fireware XTM 11.8 is also available now and provides powerful new features. Highlights include:

  • Data Loss Prevention prevents costly data breaches by scanning and detecting the transfer of sensitive information over email, web, and FTP.
  • All-new Web UI has enhanced ease of use, and includes popular WatchGuard tools such as Traffic Monitor and the new FireWatch. It supports mobile devices, including iOS.
  • Routed VPNs in 11.8 add tremendous flexibility to the configuration of VPNs in today’s more complex network environments. Many new use cases are supported through the ability to add VPN on a virtual interface.
  • Wireless Access Point enhancements, including manual channel selection.
  • YouTube for Schools.

A more complete list is available online, and a detailed “What’s New in 11.8” presentation is also available.

Note: 11.8 also includes important security updates to fix a buffer overflow flaw, and cross-site scripting (XSS) vulnerabilities in our products. For more details on these issues, see our WatchGuard Security Center post.

Does This Release Pertain to Me?

If you or your customers have an XTM 25/25-W/26/26-W, 3 Series, 5 Series, 8 Series, 800 Series, 1500 Series, 2500 Series, 1050 or 2050 device and wish to use the new enhancements, you should upgrade to version 11.8. Please read the Release Notes before you upgrade, to understand what’s involved.

Note: Fireware XTM 11.8 does not apply to XTM 21/22/23 appliance owners, or Firebox X e-Series owners.

WatchGuard Dimension is compatible with all XTM appliances.

How Do I Get the Release?

XTM appliances owners who have a current LiveSecurity Service subscription can obtain the XTM OS update or Dimension without additional charge by downloading the applicable packages from the Articles & Support section of WatchGuard’s Support Center. To make it easier to find the relevant software, be sure to uncheck the “Article” and “Known Issue” search options, and press the Go button.

If you need support, please enter a support incident online or call our support staff directly. (When you contact Technical Support, please have your registered Product Serial Number, LiveSecurity Key, or Partner ID available.)

  • U.S. End Users: 877.232.3531
  • International End Users: +1.206.613.0456
  • Authorized WatchGuard Resellers: +1.206.521.8375

Don’t have an active LiveSecurity subscription for your XTM appliance? It’s easy to renew. Contact your WatchGuard reseller today. Find a reseller ?

About Corey Nachreiner

Corey Nachreiner has been with WatchGuard since 1999 and has since written more than a thousand concise security alerts and easily-understood educational articles for WatchGuard users. His security training videos have generated hundreds of letters of praise from thankful customers and accumulated more than 100,000 views on YouTube and Google Video. A Certified Information Systems Security Professional (CISSP), Corey speaks internationally and is often quoted by other online sources, including C|NET, eWeek, and Slashdot. Corey enjoys "modding" any technical gizmo he can get his hands on, and considers himself a hacker in the old sense of the word.

23 Responses to “WatchGuard Dimension and Fireware XTM 11.8”

  1. Parker, James (Livewire IT) Reply October 17, 2013 at 4:34 pm

    This first release sounds interesting.

    James Parker

    • 11.8 broke 2 basic port forward policies that I could not make work matter what I tried!
      Rolled back this morning and everything works as it should

      • Andrew,

        Did you happen to let support know? I haven’t experience that issue myself. I run it in my lab (very simple config), but I do port forward traffic to internal web, ftp, and email servers. All my port forwarding policies continue to work fine (and I’ve run many versions of 11.8, as we’ve gone through our beta and preview process).

        That’s not to say you’re not experiencing the issue, just that we aren’t having many cases of port forwarding failing, as far as I can tell, so the issue may be unique. Might be worth a support call?


      • I had the same issue, contacted Watchguard support and it was because I had policy based routing set on an incoming port forward which although worked fine in 11.7.x was obviously unnecessary and unchecking the PBR box made it work fine in 11.8

    • WatchGuard Dimension is pretty cool, if I say so myself. If you already have a XTM appliance, it’s a no cost addition too. So you can grab it as soon as you like.

      If you don’t have our product, you can still check out the demo. In past predictions, I’ve said, “visibility is defense,” and WatchGuard Dimension helps deliver the visibility! ^_^


  2. Installed 11.8 and it started blocking all incoming smtp traffic to Exchange server. 2 other boxes experiencing a host of problems. Went back to 11.7.4 and problems went away.

  3. Yay! Issue #66412 has been resolved!

  4. Youtube for schools thing sounds neat, but in practice it is near useless for us. The user can just access the https version of Youtube and get to all the videos. HTTPS DPI is useless also (for us anyway) as it does not allow filtering based off the domain, only IP, so it kills things like Gmail, Apple App store, etc as they don’t like certificate resigning AND since they utilise NUMEROUS subnets and third party subnets (like Akamai), so filtering is pretty much impossible, unless you want to watch the traffic monitor every minute to identify when the iPad decides to use a different IP, and then filter it, etc. Not a viable solution. Watchguard HAS to allow domain based filtering (Even in your proxies and other rules, not only DPI) for any of this to be remotely useful

    • Daniel,

      Good feedback. Im not in Product Management, so Im not sure exactly where all this is, but I know theyve talked many times about when various HTTPS domain inspection, provided by WebBlocker or other tools, works with and without the HTTPS ALG. They also have plans for something called Names not numbers to create domain based rules (not just one time domain lookups) Wish I could tell you were all this was at, but my focus is mostly around security research and education. When the forum comes back, you can check the feature request area.

      Cheers, Corey

      On 11/19/13, 4:56 PM, “WatchGuard Security Center”

    • That is because you do not have your firewall setup correctly… You need to install a certificate from a trusted CA and then inspect you https traffic. Firewall does a great job of doing “man in the middle” inspection.

  5. Reply December 24, 2013 at 9:16 am

    Dimension is a long needed improvement in device visibility and analytics. For quite some time inside of our organization we have grumbled about the reporting features from watchguard and this goes a long way to alleviating that. Actually quite impressed for a first release of functional and thought out it is. Some notes though I think more could be done with helping the users scale storage needed for retention periods. Also we are pretty much a MS shop it wasn’t difficult to convert the OVA to VHD files for hyper-v but was a step wish someone else would have done for me. We have recently been using the syslog output with logstash, kibana, and elastisearch to get visibility on our firewall data. Dimension was considerably easier then that setup to get going and get meaningfull content. With that said I think a strait custom query input for the database might be nice and easy to implement in Dimension.

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  10. Hi Corey,

    I have upgraded my XTM 515 OS to 11.8.3. However i am facing issues that its not blocking our HTTPS packets. Like if i block “”, the http packet is blocked, but user can open by using https, i.e.
    Had a chat with watchguard specialists here, they checked & told its known issue of 11.8.3 & i will have to wait till next release. is it true?
    Please help.
    Thanks & regards,

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