WatchGuard Announces Fireware XTM and WSM v11.5.2

Available for All XTM Appliances

7 March, 2012

WatchGuard is excited to announce the general release of Fireware XTM v11.5.2 and WatchGuard System Manager v11.5.2.

With this release, WatchGuard is proud to support the new XTM 2 Series models: XTM 25 and XTM 26. Additionally, this release demonstrates a continuing commitment to quality to WatchGuard customers, with a significant number of bug fixes and enhancements.You can install Fireware XTM OS v11.5.2 on any WatchGuard XTM device, including 2 Series, 3 Series, 5 Series, 8 Series, XTM 1050, and XTM 2050 devices.

Some significant enhancements in Fireware XTM v11.5.2 include:

  • Application Control user feedback message: Application Control now offers a deny message to users whose HTTP requests are blocked due to your application control policies
  • Advanced Search in Log and Report Manager: We’ve added advanced search functions in LogViewer to help you pinpoint important log information quickly and efficiently
  • Mobile VPN with SSL supports multiple authentication servers: Mobile VPN with SSL clients can now authenticate to multiple authentication servers and Active Directory authentication domains
  • Management Server device configuration template improvements:
    • Ability to create a device configuration template from an existing configuration file
    • Inclusion of hosted WebBlocker Server settings in templates for XTM 2 Series and XTM 33 devices
    • Policy order in a template is preserved when you apply the template to an XTM device
  • FireCluster support for XTM 330 appliances: You can now configure XTM 330 appliances in a FireCluster (an active/active or active/passive HA pair)
  • And many other minor enhancements…

In addition to the enhancements listed above, 11.5.2 also includes a large number of bug fixes, covering many different areas of Fireware and WSM. For more information, see the Resolved Issues section of our Release Notes.

If you’re an active LiveSecurity subscriber, you can upgrade to Fireware XTM v11.5.2 free of charge. You can install Fireware XTM v11.5.2 software on any WatchGuard XTM device. Although WatchGuard System Manager v11.5.2 has been designed to manage devices running earlier versions of Fireware XTM v11, it is not possible to install Fireware XTM v11.5.2 on WatchGuard e-Series appliances.

Does This Release Pertain to Me?

Fireware XTM 11.5.2 is a feature release that also includes many bug fixes. If you have any XTM series appliance and wish to take advantage of the enhancements listed above, or those mentioned in the Release Notes, you should consider upgrading to version 11.5.2. Please read the Release Notes before you upgrade, to understand what’s involved.

How Do I Get the Release?

XTM series owners who have a current LiveSecurity Service subscription can obtain this update without additional charge by downloading the applicable packages from the Articles & Support section of WatchGuard’s Support Center, which also includes clear installation instructions. Fireware XTM 11.5.2 is an XTM Series only release, and does not work on e-Series appliances. As always, if you need support, please enter a support incident online or call our support staff directly. (When you contact Technical Support, please have your registered Product Serial Number, LiveSecurity Key, or Partner ID available.)

  • U.S. End Users: 877.232.3531
  • International End Users: +1.206.613.0456
  • Authorized WatchGuard Resellers: +1.206.521.8375

About Corey Nachreiner

Corey Nachreiner has been with WatchGuard since 1999 and has since written more than a thousand concise security alerts and easily-understood educational articles for WatchGuard users. His security training videos have generated hundreds of letters of praise from thankful customers and accumulated more than 100,000 views on YouTube and Google Video. A Certified Information Systems Security Professional (CISSP), Corey speaks internationally and is often quoted by other online sources, including C|NET, eWeek, and Slashdot. Corey enjoys "modding" any technical gizmo he can get his hands on, and considers himself a hacker in the old sense of the word.

8 Responses to “WatchGuard Announces Fireware XTM and WSM v11.5.2”

  1. We own a 750e and want to ask why we are still forced to pay for a yearly subscription to keep our device running with you do not do anything in return for us? There have not been any updates for quite some time now and I feel as though we are just getting ripped-off by Watchguard.

    • Corey Nachreiner Reply March 7, 2012 at 9:36 am


      I’m sorry you feel that way, but I will point out we just released 11.3.5 for e-Series appliances in January of this year. You can read about it here:

      So we have released an e-Series update just a few months ago, and we plan on continuing e-Series updates for some time to come.

      Just so you know, the e-Series firmware does branch at 11.3.x. That means all e-Series releases will be 11.3.something, but we have and will continue 11.3.x releases.


      • Hey, thanks for the information, I was not aware of that update. The new site structure is more difficult to use than the old one and it’s not always clear what is intended for our specific device. We’ll be updating ASAP! Thanks again.

  2. Corey Nachreiner Reply March 7, 2012 at 11:10 am

    No Problem.

    I agree. It’s a bit challenging getting used to some of the new site layout. I used to be able to direct link to a single software download page in my alerts, but the site now has different pages depending on what appliance you have. While this has taken some getting used to, even for me, I will say its better in some ways too.

    Anyway, here’s a quick tip that really helps… Be sure to uncheck “Articles”.

    It’s pretty easy to find our “Software and Articles” page, where we have our software downloads. The problem is when you get there we display a HUGE list that also includes all kinds of “articles” that have nothing to do with downloading the software. If you uncheck “articles,” and hit the “Go” button, it makes it much, much easier to see the software downloads for each appliances. Then you can even use the filter to just pick Firebox X e-Series, and you should immediately see the pages specifically for your appliance.

    It took me a bit to figure out the new way to navigate this page, but now I know, it’s much easier.


  3. In the previous 11.5.1 release, in the comments section, Stuart commented that this release was causing lock-ups on XTM 2 series devices. Was this a real problem with 11.5.1 and is it still one in 11.5.2? I’ve reviewed all release notes and comments and don’t see any mention of lock-ups being fixed.


    • Corey Nachreiner Reply March 23, 2012 at 9:55 am

      Though I don’t follow support known issues as much as some people at the company, I have heard that there is a corner case issues that affects some 2-Series running 11.5.x, which may result in lock-ups (I think it has to do with using too much memory during AV signature updates).

      I hear there is a 11.5.2 CSP1 that fixes this issue. CSP Stands for Customer Specific Patch, so you need to contact support to get it. That said, I also believe they are doing a QA test on this, and plan to release and 11.5.2 Update 1 release. In any case, if you have a 2-Series and experience this, I’d suggest contacting support for CSP1.


      • Thanks for the prompt reply Corey. I’m looking forward to some of the logging changes I’ve read about but I’m a little gun-shy because of potential lock-ups. I’ll wait to see what “Update 1” has in it’s release notes.

  4. I have configured 11_3_5 and still cannot run youtube vedios. Any suggesions?

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